Terms of Use

Effective date: November 11, 2025

Welcome to Creamy AI. The following Terms of Use (the “Terms”) apply when you use the Creamy AI mobile application (the “App”) and the services provided via the App (the “Service”), sometimes collectively referred to as the “App.”

Please review these Terms carefully. By accessing or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the App.

About the App

  • The App allows users to create stories from templates using their photo and video content (“User Content”). These stories can be exported for sharing on other platforms.
  • The App may also include AI-powered features that transform or generate content from your inputs. AI-generated output can be dynamic, non-deterministic, or experimental and may not always be accurate or suitable for your purpose. You are solely responsible for reviewing, editing, and validating AI-generated output before any use, publication, or reliance.
  • The App is under continuous development. Features may change or be added frequently. Please check these Terms periodically for updates.

Paid Services

  • You may be able to make in-app purchases; fees are collected by Apple (for iOS) and Google (for Android) (our “Billing Service Providers”). We may also offer subscriptions, payable via Apple and Google. Details about paid Services, pricing, and plan features are available within the App and the applicable app store listing.
  • You must provide the Company and/or the Billing Service Providers with valid and up-to-date payment information. You represent and warrant that such information is true and that you are authorized to use the payment method. You agree to promptly update your account and payment details (for example, billing address or card expiration date).
  • You authorize the Company to bill you in accordance with your selected plan until you terminate your subscription, and you agree to pay all incurred charges. If you dispute any charges, you must notify the Company within thirty (30) days after the billing date.
  • You can manage or terminate your subscription through the App or your app store account settings. We reserve the right to change fees, with notice provided in the App or via the app store. Your continued use of the App after a fee change becomes effective is your agreement to pay the updated amount.
  • Some subscriptions may include a free trial. To avoid being charged, you must cancel before the trial ends. Otherwise, you are responsible for the full subscription term. If you properly terminate a paid subscription, you will not be charged for future periods as described in the subscription terms.
  • Refunds are not offered for any products or services via the App. ALL SUBSCRIPTIONS ARE SUBJECT TO AUTOMATIC RENEWAL, AND YOU CONSENT TO ALL RECURRING CHARGES WITHOUT FURTHER AUTHORIZATION, EXCEPT AS REQUIRED BY LAW. RECURRING CHARGES MAY CHANGE IF TAX RATES OR FEES (INCLUDING PAYMENT PROCESSOR OR CREDIT CARD FEES) INCREASE.

Content and Restrictions

  • Ownership of User Content: You may provide text, images, videos, audio, and other materials, including third-party content shared via the App. Your User Content belongs to you.
  • License to the Company: By publicly sharing or otherwise making User Content available via the App, you expressly grant Creamy AI a royalty-free, sub-licensable, transferable, non-exclusive, worldwide license to use, reproduce, modify, publish, list, edit, translate, distribute, syndicate, publicly display, and create derivative works of User Content processed via the App, without further consent, notice, or compensation, to the extent necessary to operate, improve, market, and provide the Service. If you share content publicly (e.g., to social media), other users and third parties may access and share it.
  • Removal: To remove User Content, delete it from the App. Uninstalling the App may also remove stored User Content on your device, but may not remove content already processed, backed up, or shared externally.
  • Responsibility: You are solely responsible for your User Content and all consequences of posting or sharing it. We act as a passive conduit for online distribution and publication of User Content and do not pre-screen all content. You agree that: (a) you are solely responsible for App-related activity occurring under your account; (b) you assume all risk, liability, loss, or damage resulting from your User Content’s use or access; and (c) the Company is not responsible for public display or misuse of User Content.
  • AI-generated output: The App may generate content based on your inputs. You are responsible for ensuring you have all necessary rights and permissions to use input materials and any resulting outputs. AI-generated output may contain inaccuracies or content that requires human review. Do not rely on AI features for professional advice (including medical, legal, or financial). The Company disclaims responsibility for how you use any outputs.

Age Restriction

You must be at least 18 years old to use the App.

Use Restrictions

Your permission to use the App is conditioned upon all of the following. You agree not to:

  • Decipher, reverse engineer, decompile, or disassemble any portion of the App or its software.
  • Use, display, mirror, or frame the App or any Company trademarks, logos, or proprietary information without express written consent.
  • Probe, scan, or test the vulnerability of any Company system or network or breach any security or authentication measures.
  • Bypass, remove, deactivate, impair, or otherwise circumvent any technological measures (including watermarks or access controls) protecting the App.
  • Remove, alter, or obscure any copyright or proprietary notices from App materials.
  • Use meta tags or hidden text using Company trademarks, logos, or URLs without consent.
  • Use the App in any manner that violates these Terms or applicable laws.
  • Impersonate any person or entity or misrepresent your affiliation with a person or entity.
  • Use the App for unlawful purposes or illegal activities.
  • Harass, abuse, or harm another person via the App.
  • Use another user’s account without permission.
  • Interfere with or disrupt the App, servers, or networks connected to the App.
  • Make any automated use of the App, or take any action that imposes or may impose an unreasonable or disproportionately large load on our infrastructure.
  • Post or transmit any offensive, obscene, infringing, or illegal content (including content that violates intellectual property rights).
  • Incite discrimination, hostility, or violence against individuals or groups.
  • Publish or link to malicious content intended to damage or disrupt another user’s browser, device, or data.
  • Encourage or enable any other person to do any of the foregoing.

Monitoring and Compliance

The Company reserves the right (but not the obligation) to monitor access to and use of the App for the purposes of operating the Service, ensuring compliance with these Terms, and complying with applicable law. We may remove or disable access to the App or any User Content, in our sole discretion and without notice, if we determine that such content is objectionable or violates these Terms. We may investigate violations and cooperate with law enforcement authorities.

Intellectual Property

  • Unless otherwise indicated, the App is our proprietary property. All source code, databases, functionality, software, designs, audio, video, text, photographs, and graphics (collectively, the “Content”), and the trademarks, service marks, and logos contained therein (the “Marks”), are owned or controlled by us or licensed to us and are protected by global intellectual property and other laws.
  • No part of the App, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission.
  • All rights not expressly granted in these Terms are reserved by the Company.

Contributions to Company

By submitting ideas, suggestions, documents, or proposals (“Contributions”) via our website, email ([email protected]), or social media, you acknowledge and agree that: (a) Contributions are not confidential or proprietary; (b) no confidentiality obligation applies; (c) the Company may use or disclose the Contributions for any purpose, worldwide; (d) the Company may already be considering or developing similar ideas; (e) Contributions become the Company’s property without any obligation to you; and (f) no compensation, credit, or reimbursement is owed for your Contributions.

Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, agents, licensors, and partners from and against any and all third-party claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the App or Service; (b) your violation of these Terms or applicable law; or (c) your User Content (including any claim that it infringes or misappropriates any intellectual property, privacy, or other proprietary right).

Online Content Disclaimer

Opinions, advice, statements, offers, or other information or content made available through the App by any user or third party (and not directly by the Company) are those of their respective authors, who are solely responsible for such content. Reliance on non-Company content is at your own risk. The Company does not guarantee the accuracy, completeness, or usefulness of any third-party information and does not endorse any opinions, advice, or recommendations made by non-Company parties. Under no circumstances will the Company be liable for any loss or damage resulting from your reliance on content posted on or transmitted through the App.

Warranty Disclaimer

THE APP AND THE SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, SECURITY, ACCURACY, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE APP OR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RISK FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM DOWNLOADING OR USING ANY FILES, MATERIALS, OR CONTENT THROUGH THE APP OR SERVICE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF CERTAIN WARRANTIES; ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Limitation of Damages – Release

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, EMPLOYEES, LICENSORS, OR PARTNERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, SAVINGS, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH: (a) THE USE OF OR INABILITY TO USE THE APP OR SERVICE; (b) THE USE, DISCLOSURE, OR DISPLAY OF USER CONTENT; (c) ANY INTERACTIONS WITH THE COMPANY OR OTHER USERS; OR (d) THE APP, SERVICE, OR ANY RELATED SOFTWARE OR SYSTEMS; WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), MISREPRESENTATION, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY’S MAXIMUM AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE APP SHALL BE USD 10. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES; ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Modification of Terms of Use

We may amend these Terms at any time, in our sole discretion. Your continued use of the App after any changes indicates your acceptance of the updated Terms. Except as expressly stated herein, any change or waiver must be in a written agreement signed by an authorized officer of the Company. No telephone or email communication will constitute a valid modification or waiver of these Terms.

Privacy Policy

We respect your privacy. Our Privacy Policy, available within the App and on our official website, explains how we collect, use, and disclose information about you. By accessing or using the App, you agree to the Privacy Policy.

Contact Us

If you have questions about these Terms, please contact us at [email protected].

LogoCreamy

Your personal AI soul companion, always here to listen, understand, and be with you every moment. Experience meaningful conversations and emotional connection that turns loneliness into warmth.

© 2025 All rights reserved.