Privacy Policy
Effective date: November 11, 2025
Our Commitment to Your Privacy
Welcome to Creamy AI! We respect and protect the privacy of our app users. This Privacy Policy explains how we collect and use your information and is part of our Terms of Use when you use our app. By using our app and the service provided via the app (“Service”), you consent to our Privacy Policy. If you do not agree, please do not use our app.
What Information Do We Collect?
- Purchase information: If you make in-app purchases or buy a subscription, our third-party billing service providers (Apple and Google) will collect necessary information such as your full name and payment-related details to process your transaction.
- Contact information: If you contact us (for example, via the email address provided in the app or on our website), we may use your email address and any information you include to respond to your inquiry.
- Device and usage information: We automatically receive certain information from your device when you use our app. This includes a device identifier, user settings, your device’s operating system, language, time zone, crash logs, and details about how you interact with the Service (such as features used and session duration).
- Location information: When you use our app, we may collect and store information about your approximate location by converting your IP address into a rough geo-location. If you enable location services on your device, we may also access your device’s GPS coordinates or coarse location to tailor and enhance the Service. You can prevent this collection by disabling location services in your device settings.
Where Do We Store Your Information?
Your information may be stored on our own servers or on servers operated by third-party cloud providers. These providers are contractually restricted from using your information except as explicitly outlined in this Privacy Policy.
How Do We Use Your Information?
We may use the information we collect to:
- Communicate with you or relevant third parties.
- Process your requests and complete transactions.
- Provide, maintain, and operate the Service.
- Improve, develop, and optimize our app and the Service.
- Perform marketing and promotional activities related to Creamy AI.
- Respond to your messages, comments, or inquiries.
- Fulfill other legitimate purposes directly related to our business operations.
How Long Do We Store Your Information?
We intend to retain certain categories of your information indefinitely, as necessary for the purposes described in this policy or as required by law.
What About Links to Other Websites?
Our app may provide links to or offer compatibility with external websites. We are not responsible for the privacy practices of those external sites or the information or content they contain. We recommend reviewing the privacy policies of any third-party websites you visit.
How Do We Protect Your Information?
We implement appropriate physical, electronic, and managerial measures designed to safeguard the information we collect. However, the internet carries inherent security risks, and determined individuals may attempt to circumvent security measures. We cannot guarantee that your information will never be accessed, disclosed, altered, or destroyed. You acknowledge and accept this risk when using the Service.
How Can You Protect Your Information?
We encourage you to take proactive steps to protect your personal information, including avoiding sharing sensitive details with others or posting them publicly online, and using strong, unique passwords on your devices and accounts.
Do We Disclose Any Information to Outside Parties?
We do not collect, sell, trade, or otherwise transfer your Personally Identifiable Information (PII) to external parties for their independent commercial or marketing purposes, except as explicitly stated below:
- Service providers: We may share personal and non-personal information with trusted companies and organizations that perform services on our behalf, such as data management, customer support, data storage, analytics, and web hosting. These providers are bound by confidentiality obligations and may only use your information as necessary to perform their services for us.
- Advertising and marketing partners: We may share personal and non-personal information with third-party partners to deliver relevant advertising and to market Creamy AI products and services. We will not sell your personal information to these partners for their own independent use.
- Business transactions: In the event of a merger, acquisition, asset sale, or in the unlikely event of bankruptcy or cessation of business, some or all of our assets, including PII, may be disclosed or transferred to a third-party acquirer as part of that transaction.
- Legal and safety obligations: We may disclose information if we believe in good faith that such disclosure is necessary or appropriate to:
- Respond to legal claims or comply with legal processes (including subpoenas).
- Protect and defend the property, rights, and safety of Creamy AI, our users, a third party, or the general public.
- Prevent or stop any activity we consider to be illegal, unethical, or legally actionable.
Not Intended for Children
Our app and Service are not designed for or directed at children under the age of 18. We do not knowingly or intentionally collect personal information from individuals under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete it promptly.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the revised policy on this page and may, at our discretion, notify you via email or through the app. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us using the contact information provided within the app or on our official website, or email us at [email protected].